Work
Systems in production, outcomes measured.
Anonymised where clients require it; every number is real.
European P&C insurer · Financial Services & Insurance 15 days → 35 min Claims triage agents cut handling time from 15 days to 35 minutes
A multi-agent system triages, enriches, and routes motor and property claims, with human approval above risk thresholds and a full audit trail for the regulator.
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Industrial equipment manufacturer · Manufacturing & Industrial −42 % documentation time Permission-aware engineering knowledge retrieval cuts documentation search time 42 %
A grounded retrieval system across drawings, standards, and twenty years of service history — respecting export-control and customer confidentiality permissions.
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National public-sector agency · Public Sector & Utilities 100 % EU-resident inference A sovereign AI platform on OVHcloud for a national public agency
A model gateway and private inference platform that lets twelve departments use open-weight and commercial models under one policy, with data never leaving the EU.
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European online retailer · Retail, E-commerce & Consumer 91 % resolved without handoff AgentOps keeps a retailer's support agents above 90 % resolution as volumes triple
Continuous evaluation, drift detection, and cost routing kept resolution quality stable through peak season while inference spend per ticket fell 38 %.
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